Privacy Policy

Information We May Collect

Depending on how you interact with DENTOLOGY, we may collect information including:

• First and last name.
• Date of birth.
• Telephone number.
• Email address.
• Mailing address.
• Preferred DENTOLOGY office location.
• Appointment requests and scheduling information.
• Insurance information that you voluntarily provide.
• Information you voluntarily provide regarding the reason for contacting our office.
• Communications exchanged with DENTOLOGY by telephone, SMS, website form, email, or other communication methods.
• Technical website information such as browser type, device information, IP address, referring page, and pages visited.
• Other information reasonably necessary to respond to your inquiry or provide requested services.

How We Use Information

DENTOLOGY may use collected information to:

• Respond to patient and prospective-patient inquiries.
• Schedule, confirm, modify, or cancel appointments.
• Register patients and maintain appropriate records.
• Communicate regarding consultations, appointments, treatment, billing, insurance, forms, and administrative matters.
• Provide appointment reminders and requested follow-up.
• Send requested scheduling, intake, payment, or informational links.
• Operate and improve our website and communication systems.
• Protect our patients, staff, business, and systems from fraud, misuse, unauthorized access, or security threats.
• Comply with applicable legal and regulatory requirements.

Sharing and Disclosure of Information

DENTOLOGY does not sell personal information for third-party marketing. We may disclose information when reasonably necessary:

• To provide services requested by you.
• To authorized service providers performing services on our behalf.
• When you authorize or request the disclosure.
• To comply with applicable laws, regulations, court orders, subpoenas, or other legal processes.
• To protect the rights, safety, security, or property of DENTOLOGY, our patients, our staff, or others.
• In connection with a legitimate business transaction, subject to applicable legal requirements.

Mobile information and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

Health Information

Information maintained by DENTOLOGY in connection with the provision of dental care may be subject to federal or state health-privacy requirements.

This website Privacy Policy describes our general website and communication practices. It does not replace any separate Notice of Privacy Practices applicable to protected health information maintained by our dental practice.

Cookies and Website Analytics

DENTOLOGY may use cookies and similar technologies to operate the website, understand website usage, improve functionality and performance, maintain security, and measure website activity.

Your browser may allow you to restrict or disable certain cookies. Some website functions may not operate as intended if cookies are disabled.

Third-Party Service Providers

We may use third-party service providers for functions such as communications, website hosting, scheduling, payment processing, analytics, information technology, and practice-management operations.

These providers may receive information only as reasonably necessary to perform services on our behalf or as otherwise permitted or required by law.

Information Security

DENTOLOGY uses reasonable administrative, technical, and physical safeguards intended to protect information under our control from unauthorized access, misuse, alteration, or disclosure.

No internet transmission, email service, mobile network, or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain appropriate business or clinical records, comply with legal obligations, resolve disputes, and protect legitimate business interests. Certain healthcare records may be subject to separate retention requirements.

Your Communication Choices

You may contact DENTOLOGY to request updates to your contact information or communication preferences.

To discontinue SMS messages, reply STOP. For SMS assistance, reply HELP.

Opting out of SMS does not prevent you from contacting DENTOLOGY or receiving services through other communication methods.

Third-Party Websites

Our website may contain links to services or websites operated by other organizations. DENTOLOGY is not responsible for the privacy practices or content of unrelated third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Information

Information concerning a minor patient may be provided by a parent, legal guardian, or other person authorized to arrange care. Our website is not intended to independently solicit personal information from children for marketing purposes.

Changes to This Privacy Policy

DENTOLOGY may update this Privacy Policy periodically to reflect changes in our services, technology, communication practices, or applicable requirements. The effective date at the top of this page identifies the current version.