Terms and Conditions
Effective September 30, 2026
About DENTOLOGY SMS Messaging
DENTOLOGY may provide text messaging to patients and prospective patients who have provided a mobile telephone number and consented to receive SMS communications from our practice.
Messages may include:
- Responses to inquiries.
- Consultation requests and scheduling.
- Appointment confirmations.
- Appointment reminders.
- Appointment changes or cancellations.
- Requested follow-up communications.
- Patient forms and administrative information.
- Requested scheduling or payment links.
- Information requested in connection with DENTOLOGY services.
- Other patient-service communications related to your interaction with DENTOLOGY.
SMS Program Terms
DENTOLOGY Patient Communications
Message frequency may vary depending on your inquiries, appointments, and interactions with DENTOLOGY.
Message and data rates may apply according to the terms of your wireless service plan.
Reply STOP at any time to unsubscribe from DENTOLOGY text messages. After you send STOP, you may receive a final confirmation message stating that you have been unsubscribed. No additional messages from that SMS program will be sent unless you subsequently opt in again.
Reply HELP for assistance. You may also contact DENTOLOGY at (617) 615-6040, (781) 722-0270, or dentology@330Congress.com .
Consent to receive SMS messages is not a condition of purchasing goods or services or receiving dental care from DENTOLOGY.
Carriers are not liable for any delayed or undelivered messages.
Consent to Receive Text Messages
By voluntarily providing your mobile telephone number and affirmatively consenting to DENTOLOGY SMS communications, you authorize DENTOLOGY and service providers acting on our behalf to send text messages to the number you provided for the purposes described on this page.
Messages may be delivered through automated telecommunications technology.
You are responsible for providing an accurate telephone number and confirming that you are authorized to provide consent for that number.
Opting Out
You may withdraw consent to SMS communications at any time by replying STOP to a DENTOLOGY text message.
Opting out of SMS communications does not cancel an appointment, terminate a patient relationship, or prevent you from contacting DENTOLOGY through another available method.
Getting Help
For SMS assistance, reply HELP.
You may also contact our Boston office at (617) 615-6040, our Woburn office at (781) 722-0270, or email dentology@330Congress.com .
Privacy
Information collected through DENTOLOGY's SMS program is handled in accordance with our Privacy Policy .
DENTOLOGY does not sell or share SMS opt-in data or personal information with third parties for marketing purposes.
Wireless Carriers and Message Delivery
SMS delivery depends on wireless carriers, telecommunications networks, mobile devices, and other systems outside DENTOLOGY's direct control.
Carriers are not liable for any delayed or undelivered messages.
DENTOLOGY cannot guarantee that every SMS message will be delivered or delivered within a particular period of time.
Availability
SMS service may not be available through every wireless carrier, device, or geographic location. Delivery may be affected by network availability, outages, mobile-device settings, filtering, or other factors outside DENTOLOGY's control.
SMS messaging and website forms should not be used for medical or dental emergencies. Messages may not be reviewed immediately. If you are experiencing a medical emergency, call 911 or seek appropriate emergency medical care.
Website Information
Information provided through dentologyboston.com is intended for general educational and informational purposes. Website content does not replace an individualized examination, diagnosis, or treatment recommendation from a qualified healthcare professional.
A dentist-patient relationship is not established solely by visiting the website, submitting an online inquiry, communicating by SMS, or interacting with an automated communication system.
Scheduling and Appointment Requests
Submission of an appointment or consultation request does not necessarily mean an appointment has been confirmed. An appointment should be considered scheduled only after DENTOLOGY or an authorized scheduling system provides confirmation.
Third-Party Services
DENTOLOGY may use third-party services to support communications, appointment scheduling, payment processing, patient forms, website hosting, and other practice operations.
Use of an external service may also be subject to that provider's applicable terms and privacy practices.
Changes to These Terms
DENTOLOGY may update these Terms and Conditions periodically to reflect changes in our services, communications, technology, or applicable requirements. The effective date at the top of this page identifies the current version.
Contact DENTOLOGY
Questions regarding these Terms and Conditions or DENTOLOGY's SMS program may be directed to:
Email: dentology@330Congress.com
